1. Introduction

This Privacy Policy explains how SkuidPay (“we,” “our,” “us”) collects, uses, processes, stores, and protects your personal information when you access or use:

• Our website: https://skuidpay.com

• Our mobile application: “SkuidPay”

• Any related products or services (collectively, the “Services”).

SkuidPay is a trademark of Stonetech Square, a company operating from: 37B Square, Isa Kaita Road, Kaduna, Nigeria

SkuidPay is a financial technology solution designed to help Peer-to-Peer (P2P) merchants facilitate and manage their transactions, particularly those operating on Bybit.

SkuidPay’s financial infrastructure and regulated banking services are powered by Nomba Microfinance Bank, which provides banking support to eligible customers in compliance with Nigerian financial regulations.

By using our Services, you agree to the practices described in this Privacy Policy.

2. Nature of Our Services

SkuidPay provides fintech tools that:

• Assist P2P merchants in streamlining transaction settlements

• Enable easier fund management and transfers

• Support payment processing services

• Integrate with regulated financial institutions for account services

We do not operate as a cryptocurrency exchange. Any trading activity conducted on third-party platforms such as Bybit is subject to their independent terms and privacy policies.

3. Information We Collect

We collect information necessary to provide secure and compliant financial services.

3.1 Personal Information

• Full name

• Email address

• Phone number

• Date of birth

• Residential address

• Government-issued identification

• Bank Verification Number (BVN)

• Selfie or biometric verification (where required)

3.2 Financial Information

• Bank account details

• Payment card information

• Transaction history

• Wallet/account balances

• Settlement details

3.3 Device & Technical Information

• IP address

• Device ID

• Operating system

• App version

• Login activity

• Geolocation (if enabled)

3.4 Communications Data

• Customer support inquiries

• Emails and chat logs

• Feedback and survey responses

4. Legal Basis for Processing

We process your personal data under:

• Your consent

• Contractual necessity

• Compliance with legal obligations

• Legitimate business interests

This includes compliance with:

• Nigeria Data Protection Regulation (NDPR)

• Central Bank of Nigeria (CBN) guidelines

• Anti-Money Laundering (AML) laws

• Know Your Customer (KYC) regulations

5. How We Use Your Information

We use your data to:

5.1 Provide Our Services

• Account registration and verification

• Enable transaction processing

• Facilitate P2P merchant settlements

• Provide banking services via Nomba Microfinance Bank

5.2 Compliance & Security

• Fraud detection and prevention

• AML monitoring

• Regulatory reporting

• Risk assessment

5.3 Communications

• Service updates

• Transaction notifications

• Marketing communications (with consent)

You may opt out of promotional communications at any time.

6. Sharing of Information

We may share your information with:

6.1 Banking & Financial Partners

Including Nomba Microfinance Bank to enable regulated financial services.

6.2 Third-Party Service Providers

• Cloud hosting providers

• Identity verification providers

• Analytics services

• Payment processors

6.3 Regulatory Authorities

Where required by law, including Nigerian regulatory agencies.

6.4 Law Enforcement

To prevent fraud, financial crimes, or unlawful activities.

We do not sell your personal information.

7. Data Retention

We retain your information:

• As long as your account is active

• As required by financial regulations (typically 5–7 years)

• As necessary to resolve disputes or enforce agreements

8. International Data Transfers

Where personal data is transferred outside Nigeria, we ensure appropriate safeguards in line with NDPR and applicable data protection standards.

9. Data Security

We implement:

• End-to-end encryption

• Secure socket layer (SSL)

• Multi-factor authentication

• Regular vulnerability assessments

• Restricted internal access controls

However, no digital platform can guarantee absolute security.

10. Your Rights

Subject to Nigerian data protection laws, you may:

• Access your personal data

• Request correction

• Request deletion (subject to legal limits)

• Object to processing

• Withdraw consent

• Request data portability

To exercise these rights, contact us using the details below.

11. Third-Party Platforms

SkuidPay integrates with third-party platforms such as Bybit for P2P merchant facilitation.

We are not responsible for the privacy practices, policies, or security measures of third-party platforms. Users should review those platforms’ privacy policies independently.

12. Children’s Privacy

Our Services are not intended for persons under 18 years of age. We do not knowingly collect data from minors.

13. Cookies & Tracking

Our website (https://skuidpay.com) uses cookies and similar technologies for:

• User authentication

• Analytics

• Performance optimization

Users may disable cookies via browser settings, though some features may not function properly.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be published at:

https://skuidpay.com/privacy-policy

Where changes are material, we will notify users via email or in-app notification.

15. Contact Us

For privacy-related inquiries:

SkuidPay (Trademark of Stonetech Square)
37B Square, Isa Kaita Road
Kaduna, Nigeria

Email: support@skuidpay.com
Phone: 07019971007

16. Acknowledgment

By using SkuidPay, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.